TED
March 30, 2026 · 3 min read
How to Be a Great Listener | Maegan Stephens, Nicole Lowenbraun | TED
AI SummaryPowered by Sooma AI
Key Takeaways
- 1Have you ever left a meeting thinking everyone talked, but nothing was achieved?
- 2After three years of research interviewing great leaders, managers, and individual contributors, we discovered that great listeners don't just list...
- 3Adaptive listening differs from active listening, which was created in the 1950s for therapists and counselors.
- 4These goals narrow down to just four types, which we call SAID:
- 5Support Listening: Sometimes people need emotional validation.
Overview
Have you ever left a meeting thinking everyone talked, but nothing was achieved? The problem isn't that people weren't listening—it's that they weren't listening in the same way. This disconnect happens because there's more than one way to be a great listener at work, and most people only know how to listen one way: their own.
Read the Full Summary
Sign up for free to unlock the complete AI-powered summary — plus get automated summaries for your favorite YouTube channels delivered to your inbox.
Sign Up FreeNo credit card required · Free plan available
Get summaries like this automatically
Subscribe to TED and other channels — we'll summarize every new video and send it to your inbox.
