TED
TED

March 20, 2026 · 4 min read

A Different Way to Measure Success in Health Care | Andrew Bastawrous | TED

A Different Way to Measure Success in Health Care | Andrew Bastawrous | TED
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Key Takeaways

  • 1When we enter the healthcare profession, none of us actually ever go in with an aspiration of productivity or efficiency.
  • 2My name is Andrew Bastawrous.
  • 3Then a lady came in to see me.
  • 4A couple of days after her successful cataract operation, she returned with a photo album, showing me pictures of her with her daughter.
  • 5This experience stayed with me as Peek Vision evolved.

Overview

When we enter the healthcare profession, none of us actually ever go in with an aspiration of productivity or efficiency. It's called healthcare for a reason. We go in because we care. Yet currently, the pressure on the healthcare system means we'll choose to see someone three or four times superficially, rather than once or twice deeply.

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